FAQ
Frequently Asked Questions
Everything you want to know about Mijn Reünie — from pricing and privacy to tickets and technical support.
Let op: Mijn Reünie is de gratis tool waarmee jij zelf de touwtjes in handen hebt. Wij leveren de software voor je website, tickets en uitnodigingen, jij organiseert het feest.
Getting Started
On average, you'll be done within 5 to 10 minutes. Fill in your event details, choose a style, and your website is immediately live. No technical knowledge required.
No, absolutely not. Everything works entirely in the browser. Guests scan a QR code and can instantly post messages on the Livewall.
Yes, from your dashboard you can create and manage multiple events. Each event has its own website, ticket management, and settings.
Features & Tools
You can invite an unlimited number of guests — there are no limits on sign-ups or tickets.
Yes! You can create multiple ticket types, such as with or without dinner. Payments are processed securely via Mollie (iDEAL, Bancontact) and the money reaches your account quickly. We charge €1.50 service fee per paid ticket.
Yes, you can upload your own logo, color scheme, and cover photo so the event website truly feels like yours. You also choose from multiple themes and can connect your own domain name — all included.
The Livewall is an interactive display you can show during the event on a projector or large screen. Guests post messages and photos from their phones, which appear live instantly. All designs are included; optionally add AI moderation for automatic filtering of inappropriate content.
You start with generous free photo storage across all your albums. Need more? Extra storage is available in the optional Pro Package.
Yes, you can connect your own domain name to your event website — included in your free account. You also always get a free URL in the format mijnreunie.nl/r/[name].
The check-in app lets you quickly scan in guests at the door using QR codes, without paper lists. The app also works offline and syncs once a connection is restored. Included in your free account.
Pricing & Pro Package
Yes. Everything you need is included for free: your own event website, ticket sales, the Livewall, photo albums, statistics, and the check-in app. You only pay for the optional Pro Package with advanced features like sending emails and AI security.
Yes, always. There's no trial period. Mijn Reünie is free for as long as you use it. You only pay if you activate the optional Pro Package.
The Pro Package costs €50 one-time and includes 10,000 email credits, AI security, extra photo storage, and face recognition. Ticket sales charge €1.50 per paid ticket, free tickets are always free.
Privacy & Security
Absolutely. All data is stored on European servers, fully GDPR-compliant. We never sell or share your or your guests' data with third parties. You have full control over who can view the photo albums.
Only guests with the direct link to your event website can view photo albums. You have full control over visibility and can set albums to private at any time.
Yes. As an organizer you can manually approve or reject posts and photos before they appear on screen. Optionally add the Pro Package for automatic AI filtering of inappropriate content.
Support
Send us a message via the contact form or email directly to hallo@mijnreunie.nl. We typically respond within a few hours and are happy to help — even if it takes a bit more time.
After creating your event, you can link a Mollie account in the settings (tab 'Payments'). Mijn Reünie guides you step by step through the onboarding process. Need help? Don't hesitate to contact us.